A Sale is a transaction between two or more parties in which goods or services are exchanged for money or other assets. In the financial markets, a Sale is an agreement between a buyer and seller involving the price of a security and its delivery for an agreed-upon compensation. In business, "Sales" refers to all activities involved in selling a product or service to a consumer or business. But in practice, it means so much more. A lot of effort goes into successfully closing a deal: from sourcing prospects to building relationships & providing customers with solutions. MBA in project management in Bangalore
The Sales-Representative or Salesman or Sales Manager is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase. This way, they can establish new accounts for their organisation. They need certain specific skill sets to perform their sales job successfully. The sales skills that empower professionals to win opportunities include planning, strategizing, understanding needs, driving consensus, positioning value, storytelling, resolving objections, presenting effectively, selling with teams, and negotiating to close deals.
The important qualities that make a great salesperson are
A. Communication Skills: Sales is basically all-day communication with prospective & existing customers.
B. Drive or Motivation: A great salesperson needs to be passionate about what they do and has the drive to be successful.
C. Patience: Similar to commitment, a good salesperson must also have a great deal of patience. Many times, it takes a long time to close a deal successfully. So, you need to have patience and give your best to close the deal.
D. Empathy: Showing empathy helps to build up the relationship between the customer and the seller. It builds trust with the client or the customer. Empathy helps to determine what the customer wants.
E. Networking: These Sales People should build good relationships in their community or different business relationships. This helps to connect with new people and increase your reach for future growth.
F. Confidence: Confidence is a key skill. Sales People should be able to speak confidently about the products and / or services they are selling. They should have good product & general knowledge & should be able to also answer customer questions in a convincing manner with a positive approach. MBA colleges in Bangalore list
If a person is working or has worked in front-line sales of any company, they would have acquired some or all of the above qualities, which are extremely useful in life at various stages & under various situations. It’s interesting to see how these qualities help us in our daily life.
1. People Skills: The first major lesson you learn in sales is how to overcome the fear of talking to new people. Meeting new people becomes easier if you are in sales since you do it a lot! Becoming comfortable with meeting & conversing with confidence will open doors for you to build friendships & relationships in life as well.
2. Effective Communication: Sales People spend most of their time communicating not only with customers but also with internal teams. Effective communication, both written & verbal, are fundamental skills that everyone needs to persuade or convince their spouses, friends, relatives, neighbors, colleagues, etc which is extremely crucial in life.
3. Listening Skills: Working in sales helps you develop the ability to really listen, evaluate possibilities, identify key stakeholders, identify important drivers, deal with objections and conflicting opinions & to find ways to reach an agreement without upsetting the opposite parties.
4. Convincing Skills & Rapport Building: Building a strong rapport with customers is important, as you've got to convince them that your company’s products/services are the best & they should do business with your company only It’s so important to put across your viewpoints to people in your life in a nice way, to sell your ideas & be an influencer. Selling your personality is the ultimate Sale!
5. Negotiation Skills: During a sales meeting, the customers will have a lot to bargain for especially on price, quantity, quality, delivery time, insurance, installation, and a host of other terms & conditions. With experience, Sales-People will know how to handle these objections tactfully & get a favorable deal. These Give-&-Take or Bargaining Skills will come in handy in my personal life too. Nobody can take you for a ride or fool you since you would have become a master at negotiating & bargaining !!!
6. Persistence & Patience: On most occasions, Sales-People have to wait patiently at different stages of a business deal for hours, days, weeks, or even several months, before getting the Contract or Purchase Order from the customers. Sales teach you patience, perseverance, punctuality, discipline, determination & persuasion which are priceless qualities to have in life !!!
7. Ability to Handle Failure & Rejection: Not all sales meetings will go in your favor. As a Salesman, you are bound to encounter rejection. Failure in sales is always an important lesson to be learned. Hence one gets used to rejections & will learn from failures. Sales-People do not give up easily. They will always bounce back which can be a great asset in life. best colleges for MBA correspondence in Bangalore
Apart from these important qualities that one can get from Sales, there will be plenty of other inspiring & exhilarating experiences with different types of companies & different types of customers, Also as a Sales-Person, you will get ample opportunities to travel, see different cities, visit different companies, meet people from diverse cultures/regions/languages/behaviors. All in all, working in Sales will make you a smart, successful & complete person.
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